Horne & Benik Networks Blog

Horne & Benik Networks has been serving the Marlborough area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

These Technologies Are Built to Help Your Business

These Technologies Are Built to Help Your Business

Here’s an interesting fact: any business that makes money can be successful. It doesn’t matter if you catch and sell fish, offer financial advice, or cut people’s grass, if you make more than you spend, your business will likely stay open as long as demand for your product or service continues. For most businesses, investing in technology can bring with it greater profitability.

Organizational Cash Flow
Positive cash flow is achieved when:

  • New money is coming into the business
  • Less money is going out than is coming back in

That’s not exactly rocket science, but it is surprising that such a high percentage of businesses fail as a result of overspending or poor diligence.

Using Technology to Make It Happen
Today’s technology can do a lot for a company’s bottom line, as it typically speeds up business by promoting speed in bringing products to market and building more collaborative environments to get things done.

Finding the right software for your business’ needs can go a long way toward determining the success of any attempts at making your business more effective. One piece of software that can really help improve revenue generation is customer relationship management (CRM). A CRM is a software that allows you to manage the workflow and organize the communications with customers, vendors, and employees. Here are four major benefits of dispatching a CRM for your business:

  1. Improve customer relationships - The more you know about a relationship, the better you can manage it. The CRM provides a strong interface in which to manage the relationships that are important for revenue generation and operational efficiency.
  2. Improve team collaboration - Your team can do more together, which moves business forward faster.
  3. Improve up-selling and cross-selling - The better your relationships and the more you know about them, the better you can provide them with additional products and services.
  4. Greater staff satisfaction - The more information a business’ staff has, the more engaged a team will be. By having a central interface to help manage the work, your team can do more, and support your products and service better.

If you’re looking for a way to improve your business, consider reaching out to Horne & Benik to have us do an assessment and find you the solutions you can use to do business better. If you have any questions about enterprise software solutions or which CRM would be right for you, call us today.

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Tuesday, 05 November 2024

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