Horne & Benik Networks Blog

Horne & Benik Networks has been serving the Marlborough area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

New Features Make Video Conferencing Better than Ever

New Features Make Video Conferencing Better than Ever

Video conferencing is one of those technologies that have revolutionized the way we work.  Over the past decade, however, it has gone from being something super cool to being an essential technology every business needs. The shift towards remote work and digital collaboration, accelerated by the COVID-19 pandemic, has punched the innovation of video conferencing into high gear. These changes have not only enhanced the quality and reliability of virtual meetings but have also expanded their accessibility and functionality, making it easier for people to connect and collaborate across distances. Let’s discuss how video conferencing has advanced.

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Is Running Your Business Stressing You Out? You Aren’t Alone

Is Running Your Business Stressing You Out? You Aren’t Alone

Business is not always a good time. There are times when things are going well, and then one problem pops up that leads to other problems, opening what seems to be an endless cycle of issues that you need to deal with. Some of these problems seem like they are catastrophic. While it may seem impossible, keeping a positive frame of mind can make all the difference when facing a river of problems. Today, we’ll go through a few things you can do to keep a positive frame of mind when things seem to be falling apart right in front of you.

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Cybersecurity Solutions for Remote and Hybrid Work

Cybersecurity Solutions for Remote and Hybrid Work

Remote work has been a mainstay in most businesses’ standard operating procedures in at least some capacity, but it opens up a nasty can of worms regarding cybersecurity. If cybersecurity is not your top priority, and you have remote or hybrid employees, we need to have a talk—and probably a hard one.

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We Should Talk About the “Act Your Wage” Trend

We Should Talk About the “Act Your Wage” Trend

Numerous workplace trends have emerged in the past few years, many of which employers are not fond of. “Quiet quitting” is an example of such a trend, where workers will do the bare minimum—nothing more—to retain their employment. More recently, the trend has been to “act your wage.”

Let’s look at what this means and how to handle it if you ever encounter it in your business.

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How You Can Increase Your Customers’ Satisfaction Levels

How You Can Increase Your Customers’ Satisfaction Levels

Today's consumers are exceptionally knowledgeable, which makes you need to prioritize a proactive approach to creating exceptional customer experiences to build lasting relationships. Let’s explore strategies for enhancing customer satisfaction and retention.

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Use Your Business Technology for Better Change Management Efforts

Use Your Business Technology for Better Change Management Efforts

Whether you like it or not, change comes for us all—particularly for businesses. Any organization that hopes to see any significant growth or innovation will be subject to change. Your organization should be capable of working with change, and when it comes to factors that can influence how well you adapt to change, there is no greater tool than your company’s IT.

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The Challenges of a 4-Day Workweek

The Challenges of a 4-Day Workweek

There are many ways to increase your team's productivity, but one of the less obvious ones is to consider an alternative work week. Specifically, the idea in question is the four-day workweek, which advocates argue could potentially increase productivity by virtue of working less.

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Big Data Can Help Fuel Your Business’ Growth

Big Data Can Help Fuel Your Business’ Growth

Your business is as valuable as the data it collects, meaning that if you’re not taking full advantage of your data, you’re leaving money on the table. SMBs need all of the strategic advantages they can get, and one way you can gain such an advantage on your competition is through utilizing big data. Let’s explore how big data can transform your operations for the better.

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How to Weigh Your Cloud Options

How to Weigh Your Cloud Options

Businesses have done incredible things with the cloud, regardless of their chosen industries, sizes, and scopes. In particular, they have innovated to create opportunities for scaling growth and operations. How can your organization do the same? We want to help you implement a cloud solution that addresses all of your pain points. To do this, you can start by learning more about the differences between the public, private, and hybrid cloud solutions available to you.

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How to Implement a New Year’s Resolution for Your Business

How to Implement a New Year’s Resolution for Your Business

We’d like to extend a very Happy New Year to all of our followers! The new year is a perfect time to make resolutions, particularly for your business. Let’s look at some common areas where a resolution might prove to be an effective motivator for change within your business, as well as how you can commit to it long-term.

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The Right Technology Keeps Your Business’ Remote Employees Engaged

The Right Technology Keeps Your Business’ Remote Employees Engaged

We like to espouse the value of a trained and engaged remote workforce, but there is a lot that goes into ensuring that your remote team has the tools and resources they need to be successful. Let’s discuss some of the ways your business can build a remote workforce and company culture that not only encourages remote employees, but helps them thrive as well.

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Why an MSP Is the Best Call For Your 2024 IT Budget

Why an MSP Is the Best Call For Your 2024 IT Budget

Now that we’re in Q3 of 2023, it’s time to start planning out your budget for the next fiscal year—including your IT services budget. Let’s go over some of the considerations you’ll need to keep in mind for this remarkably important aspect of running your business.

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A Zero Trust Policy Is a Great Way to Prioritize Security

A Zero Trust Policy Is a Great Way to Prioritize Security

Running a business is hard enough without having to think about cybersecurity. Your business faces existential threats from cyberattacks every day it’s operational, as data breaches truly do have the power to bring your business down if you’re not prepared for the fallout. A zero trust approach can help to mitigate many of the risks that come from cybersecurity threats, and it’s all thanks to the principle of least permission.

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What are Some of a Leader’s Most Valuable Skills, in the Context of a Small Business?

What are Some of a Leader’s Most Valuable Skills, in the Context of a Small Business?

It’s no surprise that larger businesses, with more access to more resources and far more capital have more people in leadership positions that are better positioned to get through tough periods than smaller businesses do. That’s why it is so important to have strong leadership. Let’s look at a couple of questions that you should ask yourself to help you get through stressful periods.

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Unnecessary Meetings are a More Serious Problem Than You’d Think

Unnecessary Meetings are a More Serious Problem Than You’d Think

Anyone who has spent a considerable amount of time in a professional occupation knows that meetings come with the territory. After all, running a business requires a lot of coordination, communication, and teamwork, and meetings are opportunities for employees to gather and discuss important business-related ideas. However, the amount of time wasted and misused on unnecessary meetings is a topic of concern.

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What You Can Do to Preserve Security With Remote Work in Play

What You Can Do to Preserve Security With Remote Work in Play

Remote work is now more common than it has ever been before, so we want to ensure that you are informed about the security implications of switching from in-house operations to remote or hybrid operations. Let’s discuss some practical ways you can implement remote work security policies and procedures.

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Solving Your Business Problems Isn’t Always Simple

Solving Your Business Problems Isn’t Always Simple

Remote work doesn’t come without its fair share of issues, but with a little creativity and ingenuity, you can help your remote employees overcome them. Let’s examine structured problem solving, a particularly helpful approach to issue resolution that can help your team be more productive throughout the workday.

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Did You Know IT Can Help You Manage Inventory?

Did You Know IT Can Help You Manage Inventory?

Most businesses deal with some type of inventory control. Even if they work in professional services there are tools and resources that have to be inventoried and managed. Unfortunately, for many businesses, they haven’t yet changed the way they manage inventory, leading to a lot of time being allocated to the endeavor. This can actually get expensive. Let’s dive into what makes technology a major benefit for modern inventory management. 

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What Can You Gain from AI?

What Can You Gain from AI?

AI is a major topic lately, whether it’s on the topic of new and upcoming chatbots that are capable of generating text or making art that can compete with even the most skilled of artists. AI is commonly targeted as a culprit in stealing jobs, as well, and with these applications becoming more sophisticated over time, it’s no wonder people aren’t sure how to react to these developments.

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AI Isn’t an Employee Alternative, but a Tool to Assist Users

AI Isn’t an Employee Alternative, but a Tool to Assist Users

The past several years have brought about innovations in artificial intelligence, or AI, that has workers worried for their jobs—especially as it moves into more practical and usable mediums. This can all be tied to the Turing Test, a way of measuring the intelligence of a computer, created by one of the most notable minds behind computing, Alan Turing.

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Horne & Benik
2 School Street - PO Box 305
Marlborough, New Hampshire 03455