Horne & Benik Networks Blog

Horne & Benik Networks has been serving the Marlborough area since 1991, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

Tip of the Week: 8 Questions Every Business Should Ask of Their Potential IT Provider

It’s not unheard of for organizations to experience immense technological trouble that brings future potential problems into question. Surprises like these can spell trouble for businesses that are unprepared, especially considering the major damage it could cause to your budget. This forces you to ask yourself if you know what your current plan for IT covers, and what you want your provider to do to eliminate unexpected billing surprises.

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What it Looks Like When Your Network is Managed Remotely

What it Looks Like When Your Network is Managed Remotely

Business owners have a lot to worry about. However, keeping workstations, server units, mobile devices, and various software solutions in good working order doesn’t have to be a concern--that is, if you outsource these responsibilities to the right IT professionals.

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Pressed for Time and Money? Managed IT Services are Designed With You in Mind!

Pressed for Time and Money? Managed IT Services are Designed With You in Mind!

Many of those who are responsible for a business could tell you that managing it isn’t an easy task--and when IT is involved, it can very quickly get a lot more complicated. Of course, those that say that are more than likely using an antiquated, break-fix approach. Those who utilize managed IT services, however, will likely have a much different opinion.

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This Cyber Crime Landed a Former IT Administrator 2 Years in Jail

This Cyber Crime Landed a Former IT Administrator 2 Years in Jail

Managing permissions for their network is something that many organizations may only consider when it’s too late to do anything about it. This can provide outsiders with access to sensitive information that shouldn’t be seen by anyone but your employees. To learn a few lessons about user permissions, let’s look at the misfortune of PA Online, a Pennsylvania-based Internet service provider.

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Tip of the Week: 3 Basic Practices for Maintaining Your PC

Tip of the Week: 3 Basic Practices for Maintaining Your PC

You may need business technology to ensure that operations go off without a hitch, but at the same time, you’re reliant on it in order to function. If your technology fails, you’ll be left with a large deficit to fill. Here are three ways that you can improve PC performance with basic maintenance practices.

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The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

The 3 Major Ways Managed IT Beats Break-Fix IT, Every Time

Every business has crucial IT systems that are imperative to its continued functionality. Usually these systems are maintained by an internal IT department, but many small businesses don’t have this luxury. Therefore, they have traditionally relied on break-fix IT companies to handle their technology problems when they hinder operations.

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Why a Reboot is Like a Magic Wand for Your PC

b2ap3_thumbnail_power_of_a_reboot_400.jpgHave you ever called tech support only to be answered with this generic response: “Have you tried turning it off and on again?” More often than not, a simple reboot can resolve many issues with a computer. However, you still need to be cautious of more serious issues that a reboot won't fix. Here’s how a PC reboot works, and why it’s such an effective tool for resolving PC troubles.

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3 Tips to Get the Most Out of Your IT Infrastructure

b2ap3_thumbnail_rethink_your_organizations_it_400.jpgEvery business wants to be equipped with the latest and greatest IT equipment and software. Yet, due to realities like budget shortcomings, time constraints, and the lack of knowledge about IT trends, it can be difficult for the average SMB to attain that dream technological setup on their own. However, by being smart about how you approach IT, your company can still have a network that exceeds your expectations.

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How Your Business Would Benefit From Help Desk Support

b2ap3_thumbnail_call_center_options_400.jpgWhat if you can have one employee who’s dedicated to receiving calls and answering tech support questions from the rest of your staff? Essentially, someone having this role would be like a help desk for your business. If you don’t think you can afford filling in a seat like this, consider how much time/money a move like this would save you if employees didn’t have to waste time seeking out needed information.

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Horne & Benik is proud to announce the launch of our new website at www.horne-benik.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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Horne & Benik
2 School Street - PO Box 305
Marlborough, New Hampshire 03455