The capabilities of business technology are truly incredible, and they’re only becoming more impressive. This means that the solutions you have in place now will certainly need to be upgraded to other options at some point.
I know, it probably seems like you just adopted the solutions your operations rely on - how much better could an alternative have gotten since then? How much could have changed since then?
Unfortunately, quite a bit… which is precisely why you need to strategically consider your technology maintenance. This means you will have to balance a variety of factors - like the longevity of a given solution compared to how well it serves your business’ needs - in order to make the best decision. To lend a hand, here’s a few crucial points that need to be a part of your deliberations.
As you’re planning out your upgrade strategy, there are a few considerations that you should keep in mind and prioritize based on your company’s unique situation. This should form a single principle that your upgrade strategy should follow, or it is likely that it wouldn’t successfully come to fruition.
Here, we’ve summarized three common principles that could shape your upgrade process.
If there is one thing that can be said about older IT systems, it’s that they tend to be complicated. Different technologies were integrated into a system that would generally only be focused on one or two processes. Today, things are done a little differently.
Now, systems are built to particular standards, the same languages and components being used across the board. This makes it easier to utilize APIs (application programming interfaces) so your different components interact better. On a deeper level, modern IT systems make things simpler by leveraging advanced technologies and processes, including artificial intelligence and machine learning. As a result, users can be more productive and enjoy the use of technology that suits their habits.
On a related note, modernizing an IT solution provides a lot more value at all points of business. Consider what your current technology is capable of. Are your employees able to leverage the best tools to deliver the highest value to your clients with your current solutions? Without up-to-date systems, probably not.
One major way that you can provide organizational value is by adopting automation. By eliminating some of the tasks that take up your employees’ time by having them completed automatically, you’re allowing your staff to focus their productivity on their other responsibilities. In this way, productivity can increase, thanks to the operational benefits of your IT solutions.
While it is critical that you consider your upcoming implementation from a technological standpoint, it is just as important to consider how an implementation could affect your company’s internal culture. Your staff is going to have hands-on experience with these technologies, so you need to make sure that you keep open communications about your updates so they can be prepared.
Some employees will be more ready to incorporate these changes than others will. They can be a valuable source of information to you, as they are more likely to hear concerns and observations that otherwise wouldn’t have reached you. These employees can be especially invaluable to you during this process, as you can find out where your staff is really looking for improvements.
Horne & Benik can help you to both determine what facets of your IT are most in need of an upgrade and help ensure a smooth implementation. Reach out to our professionals today by calling (603) 499-4400.
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